Customers placing an order with us will be deemed to accept and be bound by our terms and conditions of sale as published on this website.

All sales are considered as final.

Our specific Terms and Conditions of Sale are published below, last updated as of September 2024.

Invoicing and Payment

1. Quotations are valid for 30 days from the date as stated.

1.1. Payment for your equipment can be made by the Bank Automated Clearing Service (BACS).

1.1.a. We will invoice you for the agreed equipment you wish to purchase and notify you of our bank details.

1.1.b. You can confirm your order by paying the deposit indicated in our invoice.

1.1.c. The customer will be responsible for paying any final outstanding balance for all items before we release said items for shipping.

1.1.d. Incoterms-EXW. "Ex works" means that the seller fulfils his obligation to deliver when he has made the goods available to the buyer at his premises.

1.1.e. We will provide you with an estimate of shipping costs. We will look for the best price for door-to-door shipping. If that is not available, we will quote for Airfreight costs to your nearest international airport with import facilities. The sums quoted are not binding on our part.

1.1.f. All items remain the property of the vendor until such time as all money due for the purchase of invoiced items is received and cleared.

1.2. Tuffet and fan orders must be fully paid before construction.

1.2.a. AMD and Wind data display systems require a 60% deposit for all goods ordered, which must be paid into our bank account to confirm your order.

1.2.b. Please note that your shipment of goods will be insured during transit. You must inspect the shipment on arrival, photograph any observed damage, obtain witness statements from all concerned, and inform us of any problem within 24 hours.

1.3. When the customer has paid a deposit.

The Vendor will acknowledge receipt of the deposit into our bank account and inform the Customer of the "completion" date for the manufacture of the customer's equipment,

1.4. The customer must then ensure that their final balance payment is paid, cleared and available in the vendor's account no later than the completion date as advised.

1.5. The final balance may include the cost of transportation and any specific insurance costs as required by the customer.

1.6. When the final balance has been paid, the title and ownership of goods now pass to the customer, and expected delivery dates will be notified to the customer.

1.7. Deposit payments are due within 30 days from the date shown on the invoice, all price's quoted are in GB Pounds, all transactions are to be made in GB Pounds, all items must be paid in full prior to dispatch. The Customer is responsible for paying all International Bank Transfer Charges.

1.8. In the event of cancellation, bankruptcy, or default by the customer, in any manner, all deposits made for the procurement of goods are non-refundable.

1.9. Final balance payments are due within 10 days of notification to the customer that their equipment is available for collection or shipping, overdue invoice payments incur a 5% interest charge for every seven days overdue.

1.10. Equipment storage charges for overdue payments will be applied at a rate of £300.00 per week or part of until full payment is made.

Shipping

2. Our goods are sold as "Ex-works." If the customer requests us to arrange shipping, it will be arranged as "Air Freight" and delivered to the nearest airport able to provide import facilities; a licensed international shipping agent will manage the consignment. Shipping charges may be amended at any time to accommodate fluctuations in charges.

2.1. The customer assumes all risk of loss when we deliver the order or any portion thereof to the carrier.

2.2. The customer is solely responsible for all costs and expenses relating to insurance, carriage, customs expenses, duties, taxes, etc.

2.3. Shipments will be insured by and at the customer’s expense; we assume no responsibility for placing of any valuation upon the shipment, and the customer will be responsible for paying all such charges imposed by the courier.

2.4. Delivery dates indicate an intention to comply but are not guaranteed and are not of the essence of any binding contract. All deliveries by road, rail, sea, or air will be charged at an extra cost to the customer. Risk in goods passes to the customer on delivery to the transportation agent or courier. The customer shall take all reasonable insurance for the items and their use.

2.5. Export/Import: All contracts are subject to our obtaining any necessary export permissions as required by the H.M. Government. The customer is bound to obtain all necessary import permissions, failing which the customer is in breach of contract.

General Conditions of Sale

We are constantly seeking ways to improve the specification, design and production of our products; consequently, alterations to our specifications take place continually. While every effort is made to produce up-to-date literature and website content, the information published on this website or made available in any other manner should not be regarded as an infallible guide to current specifications, nor do they constitute a contractual agreement or offer for sale of any particular item of equipment.

We retain the right to substitute an improved display model for one that may have been previously advertised and quoted in a contractual specification, provided that the newer model, in our opinion, exceeds the performance and specifications of the original display as quoted. In all matters pertaining to this matter, our decisions are final and will be the sole deciding factor.

Complaints; In lieu of all and any warranties, conditions or liability implied by law, our liability in respect of any defect in goods or for any loss, injury or damage attributable thereto shall be limited to, at our option, (a) the supply of new goods in exchange for defective goods, or (b) repair at the manufacturers' premises of defective goods, or (c) payment of the value of defective goods; Save as aforesaid and without prejudice thereto we shall not be liable for consequential or other damage howsoever arising.

We shall not be liable for any claim unless it is presented and detailed in writing, with supporting images showing the nature of the fault within the appropriate guarantee period for the item starting from the date of purchase.

All guarantees or warranties are issued to the original purchaser.

A purchasing agent may transfer ownership to their client, providing they notify us of the full name, address, telephone number, email contact address and any other relevant details of the new owner, such as military rank and position or membership of an approved FAI organisation before the transfer taking place, their client will then become the officially registered owner (customer), and all responsibility for ownership will pass to the new owner, no further transference is permitted.

With regard to the return of equipment, we shall not be liable in any manner whatsoever if, on our initial inspection of the equipment, we find that it has not been used according to the owner’s manual delivered with it or if, in our opinion, it has been damaged due to negligence during use by the customer.

Our decision on this matter is final and may not be challenged.

Landing pads may be returned for refurbishment into an "as new" condition. If, on inspection, the landing pad is found suitable for such work, we will renew all components deemed necessary to prolong the working life of the landing pad. Specific rates for this service will be advised to the customer. Please contact us for further information about this service.

It is understood that our goods have a limited life, the length of which is determined according to the amount of use, the manner of use, and the environment in which it is used. These constraints will affect the life of the product.

Consequently, our goods will not last as long when used extensively as when used occasionally. The Customer accepts that they have no claim by reason of goods deteriorating through use in whatever manner or environment of employment.

Inflatable Tuffet

We guarantee that the inflatable tuffet will continue to function as designed for a minimum of five years, provided that all instructions contained within the "Owner's Manual" are fully complied with at all times. Our warranty is expressly for accidental damage sustained to the Tuffet whilst in use.

In respect of our tuffet, which may also include artistic designs, graphics, or text as supplied by the customer, our obligation is to provide a tuffet to the customer’s order and is limited to supplying a tuffet with artistic designs, graphics, or text that, in our opinion, complies with any specification forming part of our contract or any part thereof.

We reserve the right to change colours, artwork, graphics, or text to fit our tuffet without prior notice.

Any tuffet returned to the company for work under guarantee or work undertaken at the customer’s request shall be returned properly rolled and in a clean, dry condition so that work may commence immediately.

Should we find that the tuffet is not in a fit condition for work to commence immediately, the customer will be advised of this and consequently bear all costs incurred through our cleaning expenses to make the tuffet fit for work to commence.

 All concepts, drawings, patterns, and designs remain our intellectual property and must not be reproduced in any manner whatsoever without our written permission.

Trademarks™: We reserve the right to display our trademark on all our products.

Law: All contracts are produced in English, the official language of the United Kingdom of Great Britain, and will be agreed and signed in English, in accordance with English Law.

This or any other (all) agreements shall be made and take effect as a contract made in England and under the laws of England and the Customer hereby submits to the jurisdiction of the High Court of Justice in England.

Agents, Dealers & Distributors have no authority to enter negotiations on our behalf, any expressed or implied undertaking or representation will not bind us.

Product prices as shown exclude UK VAT, which will be applied at the current rate of 20% when applicable.

All rights retained.

Competition Manager Software

Our software provides current FAI- I.S.C, C.I.V.L. and C.I.S.M. rule options allowing the user to select either F.A.I. or C.I.S.M. rules.

An annual "CMS" software update is available following the publication of the rules as published by the F.A.I.; A small charge will be made for providing the software update and administrative costs.

Our software is provided to assist the management process of a competition; we accept no responsibility for how it is used; if you, the customer, have a particular issue for their specific competition management purposes, you must inform us before using the software during a live competition. We will, subject to agreement by the customer to pay all costs incurred, provide a customised version of the software for your specific use.

Software license: The customer may use the software on one computer only, but the customer must not sell, resell, rent, lease, supply, alter, adapt, edit, copy, publish or distribute the Software.

We may provide "Windows Laptop PCs" to our clients when supplied with our software, which is fully installed and tested. All technical enquiries are to be addressed by the OEM, and we provide no warranty for these items.

License

You are licensed to access the content, information and services contained within our website for personal use only.

This license allows you to download and cache (using your browser) individual pages from our website.

This license does not allow you to download and modify individual pages or substantial parts of our website nor to make our website available via an intranet, where our website or a substantial part of it is hosted locally on the intranet in question.

Our website design, layout, content, or text cannot be copied, edited, or otherwise manipulated without our express prior written permission.

Our website cannot be placed within the frame-set of another site.

Third parties are not allowed to deep link to pages within our website, without our express prior written permission. All links (unless expressly permitted by us) should be to the main index page of our website. Furthermore, the content of such links, whether graphic or text should not be misleading, false, derogatory or in any other way offensive.

Website Copyright: All content, databases, graphics, buttons, icons, logos, layouts, and appearance are copyrighted.

Data mining, extraction, or utilisation of product information from our website is not permitted without our express prior written permission.

User Manuals

All manuals are published in English; the end user is responsible for ensuring they fully understand the contents of any manuals provided and fully comply with all instructions before using our equipment.

We will provide translated copies of our manuals if requested, and the purchaser must pay all costs for the translation service.

These Terms and Conditions of Sale supersede all other previously published terms and conditions of sale as of August 12^th, 2024.

No further liability is accepted.